Let your service lanes do double duty
Saturation in mature markets has put profits from new car sales under extreme pressure during the last few years. Therefore, OEMs have developed numerous car products meant to strengthen customer loyalty throughout the complete vehicle life cycle in the form of after sales service and vehicle repurchase. As a result, core customers continue to drive to their dealership for scheduled maintenance and repairs. This has proven to be an opportune moment to sell F&I products since customers are more apt to realize the value of a prepaid service contract, extended warranty, or insurance and security products. Providing value-added products can also sharpen your competitive edge.
Our F&I Excellence Solutions are designed to focus and strengthen your F&I strategy to make the most out of every service visit. We leverage customer relationship management (CRM) software to enable service managers to properly and proactively prepare upcoming customer visits. Through our unique training processes, we coach and educate your management and sales teams on how to effectively close a sale and provide the most up-to-date brochures on F&I products.
To find out how to put dealership service to better use with lucrative F&I sales, contact us today.