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Warranty & Technical

revolutionizing automotive warrantymanagement and technical support

One of the main contributors to OEMs overall profitability is generating parts revenue which plays an important role. The Parts and Service solutions we provide, contribute to OEMs capability to penetrate the highly competitive parts and service market.

We build on a quarter century of Parts & Service domain expertise and are currently adding a number of dedicated digital technology solutions to our expanding portfolio, based on an OEM specific Current State Analysis and a dedicated channel development strategy, while securing a high-level of agility in order to adhere to the dynamics of the market. Our core product groups are Parts Channel Development and Management and Service Channel Optimization.

MSXI offer multiple solutions, which will make the warranty handling smarter, faster and more efficient, by applying artificial intelligence and automation at scale.

MSXI offers multiple solutions, which will significantly increase first-time-fix rates, higher customer satisfaction, and subsequently increased customer loyalty and profitability.