Create opportunities and drive value through analytics and insight
MSX Actionable Insights enable manufacturers and their retailers to transform data into meaningful and actionable information that supports decisions and help your brand grow. Our teams of experts work with cutting-edge technologies to capture, consolidate, visualize and analyze your data. We then help you apply knowledge to improve multiple areas of your organization, to transform your operations and better support your customers.
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We have over 20 years of experience in delivering actionable insights across more than 80 countries.
Files received annually
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Repair orders received annually
Streamline every function within your business
Improve decision making across your organization, streamline processes and increase revenue.
MSX’s experience in the automotive industry gives us a unique understanding of the sector and its challenges and opportunities. We apply analytics to help you cut costs and increase efficiencies and help your employees do their jobs more effectively. Our solutions and services help you improve every area of your business, from retail performance and sales and marketing strategies, to workshop operations, technical support services, and warranty management.
Our Actionable Insights programs will help you identify and overcome challenges or issues, streamline all services, and measure success.
Use information to build consumer trust
Improve responsiveness, accelerate services and build long-term customer loyalty.
MSX Actionable Insights can be applied to all areas of the consumer journey, helping brands to deliver improvements that promote more seamless and enjoyable customer experiences. Smarter data and analytics enable you to better understand customers and prioritize their needs, delighting them at every touchpoint. With MSX Actionable Insights you can:
Our Actionable Insights services future-proof your business
MSX delivers the industry knowledge and trained personnel to interpret and evaluate your data in multiple ways. Using highly secure processes, we build relationships between data sets and gather and collate information from systems across your network. We create business rules to meet your program objectives, implement solutions to overcome inefficiencies, and measure their success.
The MSX Actionable Insights portfolio covers four key areas:
Our Actionable Insights services future-proof your business
MSX delivers the industry knowledge and trained personnel to interpret and evaluate your data in multiple ways. Using highly secure processes, we build relationships between data sets and gather and collate information from systems across your network. We create business rules to meet your program objectives, implement solutions to overcome inefficiencies, and measure their success.
The MSX Actionable Insights portfolio covers four key areas:
MSX engagement models are tailored to your needs
Our teams of data analysts, data engineers, data consultants and software engineers work with you in the way you need them to – on individual projects, or as a core team that’s part of your organization. They can build entire programs, based on your KPIs, that include everything from data capture to the delivery of solutions and training, or they can support your projects with ad-hoc advice, reports or visualizations.
Our Actionable Insights tools and services are flexible and dynamic, so we can adapt quickly to the requirements of your ad-hoc projects and manage them faster and more cost effectively than most in-house arrangements.
MSX engagement models are tailored to your needs
Our teams of data analysts, data engineers, data consultants and software engineers work with you in the way you need them to – on individual projects, or as a core team that’s part of your organization. They can build entire programs, based on your KPIs, that include everything from data capture to the delivery of solutions and training, or they can support your projects with ad-hoc advice, reports or visualizations.
Our Actionable Insights tools and services are flexible and dynamic, so we can adapt quickly to the requirements of your ad-hoc projects and manage them faster and more cost effectively than most in-house arrangements.
Unlock the value of your data
MSX is committed to remaining at the forefront of new technology trends and in line with changing consumer behavior. Our Actionable Insights help brands to analyze market trends, understand what drives customer demand and make effective business decisions. Actionable Insights can identify potential issues with vehicles before they become problems, for example, reducing the likelihood of costly recalls.
Actionable Insights help your brand:
We are Actionable Insights experts
Our expert analysts have experience using a range of tools to support data processing, storage, preparation and visualization.
We are automotive specialists
We have a rich experience in delivering Actionable Insights services across all areas of business, from sales and aftersales, to technical and warranty.
We are always innovating
We can support your needs throughout your Actionable Insights journey, from strategy design through to analysis and reporting.
We are present where you are
Our presence in more than 60 countries gives us the global automotive knowledge to apply effective and customized Actionable Insights solutions for our clients.
We are Actionable Insights experts
Our expert analysts have experience using a range of tools to support data processing, storage, preparation and visualization.
We are automotive specialists
We have a rich experience in delivering Actionable Insights services across all areas of business, from sales and aftersales, to technical and warranty.
We are always innovating
We can support your needs throughout your Actionable Insights journey, from strategy design through to analysis and reporting.
We are present where you are
Our presence in more than 60 countries gives us the global automotive knowledge to apply effective and customized Actionable Insights solutions for our clients.
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