Driving business transformation
in the mobility industry

Discover insights from our global experts as the automotive industry evolves

MSX LIVE

Customer Experience (CX) in North America: How the EV influence is driving change

MSX SOLUTION

Smart European Retail Engagement Center

MSX EVENTS

MSX sponsors 2023 BMW Open
by American Express

MSX INSIGHTS

Subscription models: A practical move for both customers and retailers

Explore our services and see how we can help transform your business

All designed to help auto makers drive performance and innovation

Female Mechanic Talking to a Manager Under a Vehicle in a Car Service. Specialist is Showing Info on a Tablet Computer. Empowering Woman Wearing Gloves and Safety Gloves. Modern Clean Workshop.

Warranty and Repair Efficiency Rethinking warranty through smarter solutions. Find out more

Engineer with Glasses and Beard Works on a Tablet Computer Next to an Electric Car Chassis Prototype with Wheels, Batteries and Engine in a High Tech Development Laboratory.

Diagnostic and Repair Enhancement

Revolutionize your organization’s diagnostic and repair support. Find out more

Automotive Design Factory: Project Manager and Chief Mechanical Engineer Talk, Point at Computer Display Showing 3D Electric Car Model in CAD Software. High Tech Facility with Automatic CNC Machinery

Technical Information Create superior, precise, and transparent publications. Find out more

Parts, Accessories and Service Performance Make aftersales services fast, convenient, and profitable. Find out more

Attractive businesswoman using a digital tablet while standing in front of windows

Learning Solutions Drive performance through innovative learning solutions. Find out more

Happy car salesperson using digital tablet in a showroom.

Sales Performance Enable exceptional sales experiences and deliver healthy profits across all channels. Find out more

Smiling young woman standing on city parking near electric car, charging automobile battery from small city station, drinking coffee and using smartphone

Consumer Engagement Elevate your customer support with enhanced, quality interactions. Find out more

Warranty and Repair
Efficiency

Diagnostic and Repair
Enhancement

Technical
Information

Parts, Accessories
and Service Performance

Learning
Solutions

Sales
Performance

Consumer
Enagement

Laptop computer with blue pink lighting and blank screen place on dark background. 3D illustration image.

Discover our
latest
Benchmarker

Created by industry experts.
Delivering exclusive insight.

Discover now

Join in the discussion

In our podcast series, MSX thought-leaders are joined by automotive experts as they discuss some of the industry’s most transformative trends.

EVs and aftersales: Building opportunities and recovering revenue

With Mark Pickles, Daglef Seeck, Felix Serrano and Jayesh Jagasia

Driving operational success through business management practices and data

With Julie Ann Gutierrez, Chris Beukes, Tim daly and Bastien Fusberti

Racing towards an
electric future

With Luca Fontanelli, Jayesh Jagasia and Andrea Sorreni

Managing long
distance relationships in automotive sales

With Stefanie Senger, Fredrik Johnsson and Philip Junge

A case for genuine parts

With Tony Bartlett, Paul Collins, Glyn Jones, Pablo Linares and Andrew Mills

From a new reality to a faster future

With Philip Junge, Hannah Meler and Marc Overkamp

Customer Experience (CX) in North America

Videocast with Jason Stein, Andrea Sorrenti and Rod Wright

What’s new?

News:

14. April 2023

MSX and CBS collaboration – Revolutionizing learning for automotive employees

2. March 2023

smart Europe and MSX launch EV brand’s new Retail Engagement Center

5. December 2022

MSX and UPC join forces to further develop the Center of Sustainable Mobility

Events:

8. May 2023

ENG Automotive Warranty Management Summit

8. May 2023

ENG Automotive Retail & Distribution Summit

3. May 2023

MSX sponsors Automotive Dealer Day 2023

News:

14. April 2023

MSX and CBS collaboration – Revolutionizing learning for automotive employees

2. March 2023

smart Europe and MSX launch EV brand’s new Retail Engagement Center

5. December 2022

MSX and UPC join forces to further develop the Center of Sustainable Mobility

Events:

8. May 2023

ENG Automotive Warranty Management Summit

8. May 2023

ENG Automotive Retail & Distribution Summit

3. May 2023

MSX sponsors Automotive Dealer Day 2023

Let us transform your
business.

Get in touch today.

Europe

Asia / Pacific

North America

Africa

MSX International

Discover insights from our global experts as the automotive industry evolves

Customer Experience (CX) in North America: How the EV influence is driving change

Smart European Retail Engagement Center

MSX sponsors 2023 BMW Open
by American Express

Subscription models: A practical move for both customers and retailers

Explore our services and see how we can help transform your business

All designed to help auto makers drive performance and innovation

Join in the discussion

What’s new?

News:

MSX and CBS collaboration – Revolutionizing learning for automotive employees

smart Europe and MSX launch EV brand’s new Retail Engagement Center

MSX and UPC join forces to further develop the Center of Sustainable Mobility

Events:

ENG Automotive Warranty Management Summit

ENG Automotive Retail & Distribution Summit

MSX sponsors Automotive Dealer Day 2023

News:

MSX and CBS collaboration – Revolutionizing learning for automotive employees

smart Europe and MSX launch EV brand’s new Retail Engagement Center

MSX and UPC join forces to further develop the Center of Sustainable Mobility

Events:

ENG Automotive Warranty Management Summit

ENG Automotive Retail & Distribution Summit

MSX sponsors Automotive Dealer Day 2023

MSX International

Discover insights from our global experts as the automotive industry evolves

Customer Experience (CX) in North America: How the EV influence is driving change

Smart European Retail Engagement Center

MSX sponsors 2023 BMW Open by American Express

Subscription models: A practical move for both customers and retailers

Explore our services and see how we can help transform your business

All designed to help auto makers drive performance and innovation

Join in the discussion

What’s new?

News:

MSX and CBS collaboration – Revolutionizing learning for automotive employees

smart Europe and MSX launch EV brand’s new Retail Engagement Center

MSX and UPC join forces to further develop the Center of Sustainable Mobility

Events:

ENG Automotive Warranty Management Summit

ENG Automotive Retail & Distribution Summit

MSX sponsors Automotive Dealer Day 2023

News:

MSX and CBS collaboration – Revolutionizing learning for automotive employees

smart Europe and MSX launch EV brand’s new Retail Engagement Center

MSX and UPC join forces to further develop the Center of Sustainable Mobility

Events:

ENG Automotive Warranty Management Summit

ENG Automotive Retail & Distribution Summit

MSX sponsors Automotive Dealer Day 2023

MSX sponsors 2023 BMW Open
by American Express