Alvaro is a telecommunications engineer and a master’s degree in automotive business management from the European Institute.
Alvaro is working for MSX for more than 15 years. During his time with MSX he has worked across a wide range of activities for Volkswagen Group and Toyota providing everything from project co-ordination and delivery to consultancy expertise. In 2022 Alvaro played a key role in setting up the Training Academies for Volkswagen and SEAT in Spain which delivers a wide range of automotive training through a specialist team of 80 trainers.
Mikael has more than 3 decades automotive industry experience joining the industry as a technician before becoming a technical trainer and then working in technical support roles.
Mikael has a strong drive for change and continues improvement with high focus on Quality. With more than 20 years’ experience in leadership roles Mikael leads the MSX Nordics Operations. Having joined MSX in 2002 and worked on international and global projects Mikael is experienced in working across multiple countries and with many teams. His experience includes having spent time as site manager for a Digital innovation HUB.
Having joined MSX 17 years ago Johan has a broad experience on project management and delivery. Johan’s approach is focused on quality of project delivery and ensuring contract and business performance.
After 6 years working for MSX, as project manager for different BPO platforms as CRC & AS helpdesks, Johan become part of the management team, managing the operations in the Netherlands. Since 2019 Johan has held the position of Operations Director Benelux and is responsible for supporting the teams across, Belgium, The Netherlands and Luxembourg to ensure the successful delivery of all MSX operations.
Rikard joined MSX in 2018 to lead a range of Global projects through launch and ongoing delivery. Rikard is an automotive professional with almost three decades of experience at Dealer, NSC/Distributor, OEM and Consultancy levels. Rikard’s main passion and experience lies in the areas of Automotive after sales and training and he has managed training departments within an OEM environment. Rikard has global automotive experience having worked throughout Europe, the US , the Caribbean and Asia in the past and is fluent in English, Dutch, and Norwegian. Rikard is based in the Netherlands