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Luiz Monaro Soares

Learning & Development SME Europe

Luiz has 14+ years of experience in Automotive Learning & Development, from training development and delivery to Academy management. He has gained a wide range of knowledge, skills and experience and he is now responsible for commercial and operational delivery of learning and development projects across Europe. Luiz is experienced in creating and executing detailed learning and development focused project plans as well as delivering efficiently and effectively state of the art learning programs. He is constantly challenging traditional perspectives on learning and development to ensure the best client and delegate experience.

Diego Gómez Bancalero

Key Account Manager


Graduated in Marketing Mix and Market Research from the European Institute and MBA CSO (Chief Strategy Officer) from the Technological University TECH.
Diego has an innovative character, with more than 20 years in the field of consulting and resource management. After several years leading the technology and innovation area in a Spanish bank, Diego joined the automotive industry as manager of a group of dealers in 2007.  Since his arrival at MSX in 2018 Diego has led strategic consulting projects for sales and service areas, human resources, certification and qualification programs for VW Group, SEAT and CUPRA European markets. Diego is currently in charge of MSX Academy for Spanish and Portuguese markets, and specially dedicated to the ideation of strategic projects.


Cláudia Neves

Project Manager Portugal

Claudia joined MSX in 2021 to lead all BMW Non -Technical training activity in Portugal. Claudia has more than 15 years of experience in training management and development within the automotive industry. Having managed all training activity for Opel in Portugal for 12+ years Claudia has a real depth of understanding of training development, Academy operational management and budget control. Alongside this she has led international projects working across many markets and with diverse teams to ensure successful project completion. Claudia has a real passion for supporting and developing the teams she works with to ensure that they thrive and deliver the best client service.

Vincent Le Roux

Project Manager France


Vincent has 20+ years of automotive experience working for OEM, Captive finance and consultancy environments. Having spent more than 15 years working with BMW Group as Future Retail HR development and Sales training manager in BMW Bank, Vincent has a deep understanding of BMW Group at the NSC level and cluster level; Vincent joined MSX International in 2019 and has worked with us to manage several projects with different OEM for Training & Coaching on Finance Used Cars EV and Mobility. His areas of interest are retailer performance, learning & coaching and the future of mobility