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Mobile Service

Empowering the new era of automotive dealerships

MSX Mobile Service is an innovative solution designed to further enhance the dealerships offering, providing customers with the convenience of individually tailored maintenance experiences that are accessible anytime, anywhere, with the ability to communicate directly with the technician servicing their vehicle. It bridges the communication gap between the dealers and the customer, and is designed to improve satisfaction, increase revenue, and expand capacity.

Mapping your Mobile Service journey

MSX Mobile Service is a transformative solution in response to the increasing demand for convenience and real-time engagement in vehicles maintenance. We work with you to architect an impactful mobile service strategy, introducing innovative service offerings that diversify revenue streams. The solution focuses on defining tangible success metrics and carving out your unique value proposition.

Our suite encompasses:

Strategic Personnel Decisions

Make data-driven decisions on team structuring, facilitated by the provision of a dedicated Mobile Service Coordinator/BDC Rep.

End-to-End Training

Comprehensive training programs to ensure all team members excel in mobile service operations and customer experience management.

Seamless Technological Integration Planning

Smooth technology implementation for appointment scheduling, route optimization, and repair order processes.

Guided Regulatory Compliance

Navigate local and state laws and ordinances effortlessly, keeping your operations in line with regulations.

Strategic Personnel Decisions

Make data-driven decisions on team structuring, facilitated by the provision of a dedicated Mobile Service Coordinator/BDC Rep.

End-to-End Training

Comprehensive training programs to ensure all team members excel in mobile service operations and customer experience management.

Seamless Technological Integration Planning

Smooth technology implementation for appointment scheduling, route optimization, and repair order processes.

Guided Regulatory Compliance

Navigate local and state laws and ordinances effortlessly, keeping your operations in line with regulations.

Unlock Success with MSX

Our suite is designed to:

Propel customer relations with smooth, individualized interactions

Maximize profitability without compromising service quality

Nurture customer loyalty

Expand revenue opportunities

Foster technician growth

Expand capacity

Innovation at the core

Through our dynamic innovation incubator, we’re continuously refining and evolving. Our data-driven methodologies align dealership engagements with your business objectives, crafting successful program models. Equipped with an advanced suite of tools, such as a Customizable Business Model Calculator, ROI and Break-Even Calculator, and Service Analytics, we provide you with the information needed to help you make effective and informed business decisions.

Align with MSX, and together, we can elevate your dealership into a prosperous future, transforming the landscape of automotive services.