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New mobility innovators

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Thursday, March, 9th 2023

15:30 EST

Dear Mr. Bott,

MSX International invites you to an exclusive, face-to-face conversation with Europe’s new-mobility leaders. 

At this event, you will join other distinguished guests in exploring the industry’s hottest topic – customer experience (CX). Discussions will focus on how new-mobility providers can manage its challenges and opportunities, and best engage with customers. 

The sessions will examine the powerful new ways in which transformative mobility organizations like yours will drive more innovative customer journeys across service and sales.

This half-day event will host executives of new-mobility providers, and will include open workshops, network opportunities, and a private dinner. 


15:30 – 15:50

Welcome coffee: BMW World’s reception area

15:50 – 16:15

Introduction of participants

16:15 – 16:30

Spotlight on CX innovation: Setting the scene

16:30 – 17:30

Group discussion: Customer journey challenges and best practices a focus on sales models 

17:30 – 18:30

Group discussion: Customer journey challenges and best practices – a focus on service models 

18.30 – 18:45

Topic recap: Discussion summary  

18:45 – 19:15

The power of newcomers: What’s your take? An optional opportunity to share a thought leadership statement – addressing the role of new mobility innovators in CX (for social media). 

19:30 – 22:00

Dinner in the EssZimmer fine-dining restaurant

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BMW World, Munich

Why join?

For the first time 


New-mobility pioneers 

will collaborate in person to scrutinize CX – the hottest industry topic. 


Networking opportunities

will enable guests to connect and collaborate in one of the world’s most inspiring automotive venues.

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