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The $4 Billion Connected Services Gap: Why retail execution - not technology - is holding back your subscription revenue
MSX helped an OEM boost digital purchases by 270% and reach a 9.68x ROI by redesigning the connected...
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Accessory Sales Reimagined: APIP unlocks 110% sales boost through structured modular implementation
MSX helped a UK volume manufacturer boost accessory sales with APIP, aligning teams and building accessories...
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When technology reaches its limit: Why human expertise is the final line of defense in complex vehicle diagnostics
Even advanced diagnostics have limits. See why skilled field service engineers remain critical when complex...
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The repair experience gap: How workshop quality builds or breaks loyalty
The workshop is where loyalty is won or lost. See how closing process gaps improves first-time fix rates,...
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Announced as Partner of Choice for Toyota
We are excited to collaborate with BMW for Toyota to enhance automotive solutions.We are a global consulting...
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MSX Videos

EP2: The factors influencing brands’ decisions on distribution models

smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the factors influencing the distribution model decisions of automotive brands.

EP 3: Reimagining the customer experience through different retail formats

smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the factors influencing the distribution model decisions of automotive brands.

EP4: Challenges and opportunities in the evolving retail landscape

smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the factors influencing the distribution model decisions of automotive brands.