Leadership that drives transformation
Our leaders combine extensive automotive expertise with a passion for innovation.
Meet our Leaders
CEO and Executive Chairman
Ugo leads MSX International as CEO and Executive Chairman, overseeing the company’s business strategy, expansion, and growth. An accomplished leader in the automotive and transportation sectors, he brings 25 years of executive experience to MSX. Prior to his current role, he held CEO positions at Aeroporti di Roma and Telepass, and led fleet services businesses GE Capital Services and Leasys SpA to success, before assuming the role of President, Parts and Service, for CNH.
Deputy CEO and Chief People Officer
Andrea drives innovation and strategic partnerships at MSX, spearheading the shift toward AI-powered mobility and SaaS solutions. A mechanical engineer and seasoned executive, he leverages digital technology to evolve the MSX portfolio from his base in Michigan, USA.
Chief Financial Officer
Julian brings extensive experience in commercial and financial risk management, mergers and acquisitions, and business process improvement from multinational organizations. Julian is a Chartered Accountant with a BSc (Hons) in Management Science from the University of Manchester.
Chief Strategy, Organization and Transformation Officer
Kasia leads strategic programs aligning the organization with its Purpose and Vision, strengthening governance and advancing Lean & AI transformation for sustainable growth. She drives ‘factory’ back-office operations including global talent acquisition, ensuring scalability and quality of high-volume internal processes to allow support functions to deliver value. Kasia brings a wealth of experience from senior management consulting roles, including over a decade at Bain & Company.
Global VP, Sales
Diego leads the worldwide sales organization, driving growth across diverse markets. He oversees a global team of sales leaders, fostering collaboration and delivering value to clients through innovative, customer-centric solutions. With his expertise in business performance and strategic leadership across North America, Europe, Latin America and Asia, Diego excels at uniting teams around ambitious goals.
Global VP Repair Optimization & Compliance
Emiliano oversees support for repairer networks, ensuring service mobility continuity and compliance while reducing waste and keeping costs under control. Emiliano built a wealth of automotive experience before joining MSX as Managing Director of MSX Italy, later being appointed Vice President, Business Solutions Europe. Emiliano is a mechanical engineer and graduate of Roma Tre University.
Ugo de Carolis
CEO and Executive Chairman
Ugo leads MSX International as CEO and Executive Chairman, overseeing the company’s business strategy, expansion, and growth. An accomplished leader in the automotive and transportation sectors, he brings 25 years of executive experience to MSX. Prior to his current role, he held CEO positions at Aeroporti di Roma and Telepass, and led fleet services businesses GE Capital Services and Leasys SpA to success, before assuming the role of President, Parts and Service, for CNH.
Andrea Sorrenti
Deputy CEO and Chief People Officer
Andrea drives innovation and strategic partnerships at MSX, spearheading the shift toward AI-powered mobility and SaaS solutions. A mechanical engineer and seasoned executive, he leverages digital technology to evolve the MSX portfolio from his base in Michigan, USA.
Julian Rothwell
Chief Financial Officer
Julian brings extensive experience in commercial and financial risk management, mergers and acquisitions, and business process improvement from multinational organizations. Julian is a Chartered Accountant with a BSc (Hons) in Management Science from the University of Manchester.
Marco Autorino
Chief People Officer
Marco Autorino leads the global People and Sustainability Organization, with a strong focus on people transformation and innovation. The role includes driving strategic initiatives aligned with MSX’s Purpose and Vision, while fostering a high-performing and inclusive workplace. Marco brings more than 30 years of experience in human resources and learning and development across corporations and consulting, including senior roles at Procter & Gamble, Vodafone, Aliaxis, and Hay Group.
Kasia Koprowicz-Bisogni
Kasia Koprowicz
-Bisogni
Chief Strategy, Organization and Transformation Officer
Kasia Koprowicz-Bisogni leads strategic programs aligning the organization with its Purpose and Vision, strengthening governance and advancing LEAN & AI transformation for sustainable growth. She drives ‘factory’ back-office operations including global talent acquisition, ensuring scalability and quality of high-volume internal processes to allow Support Functions to deliver value. Kasia brings extensive experience from senior management consulting roles, including over a decade at Bain & Company.
Steve Jones
Chief Technology Officer
Steve Jones is a CIO/CTO and transformation leader with over 25 years’ experience driving digital, technology, and operational change across global and private equity-backed organizations. He specializes in translating strategy into measurable results through large-scale transformations, M&A integration, and AI-driven innovation, building high-performing teams and aligning technology to business outcomes.
Global VP, Distribution & Sales Performance; and Consumer Engagement
Dirk drives exceptional sales and customer experiences and profitability across all channels, supported by enhanced quality interactions and digital enablers. He leads initiatives to grow the value of the customer journey, support retail transformation, and increase performance and ROI. Before joining MSX, Dirk spent 20 years in VP roles in sales, product, market intelligence, training, and strategy at different OEMs worldwide.
Global VP, Actionable Insights; and Parts, Accessories, & Service Performance
Rod has over 35 years helping mobility clients improve performance. He specializes in helping clients navigate evolving customer expectations and technological change. He drives strategy through data, connecting it to operations for continuous improvement. Rod focuses on revenue growth, product innovation, operational efficiency, and business model transformation. He has previously held senior roles at Concentrix, Urban Science, JD Power, and Accenture.
![10[1]](https://www.msxi.com/wp-content/uploads/2026/03/101.png "10[1]")
Global VP Learning Solutions
Deborah is the Global Vice President of Learning Solutions at MSX. She leads our team of learning and development experts dedicated to creating powerful, engaging experiences that inspire and develop growth, delivering measurable impact for our customers. Deborah draws on a broad background in marketing, analytics, customer experience, and retail operations to guide our transformational solutions. She holds a Bachelor of Commerce and an MBA in International Business.
CEO Octago
Elvira leads Octago Global, a strategic MSX client partnership with Stellantis, accelerating the growth and performance of Stellantis’ multi-brand automotive service network across Europe. The role also acts as a foundation for delivering value and innovation to all MSX clients. After joining the organization in 2003, Elvira rose to Operations Director of MSX Iberia before being appointed Global VP Customer Engagement. Elvira is an Industrial Engineer with an Executive MBA.
Diego Ronconi
Global VP, Sales
Diego leads the worldwide sales organization, driving growth across diverse markets. He oversees a global team of sales leaders, fostering collaboration and delivering value to clients through innovative, customer-centric solutions. With his expertise in business performance and strategic leadership across North America, Europe, Latin America and Asia, Diego excels at uniting teams around ambitious goals.
Emiliano Nebbioso
Global VP Repair Optimization & Compliance
Dirk Bott
Global VP, Distribution & Sales Performance, and Consumer Engagement
Rod Wright
Global VP, Actionable Insights, and Parts, Accessories, & Service Performance
Rod has over 35 years helping mobility clients improve performance. He specializes in helping clients navigate evolving customer expectations and technological change. He drives strategy through data, connecting it to operations for continuous improvement. Rod focuses on revenue growth, product innovation, operational efficiency, and business model transformation. He has previously held senior roles at Concentrix, Urban Science, JD Power, and Accenture.
Deborah Mulholland
Global VP Learning Solutions
Deborah is the Global Vice President of Learning Solutions at MSX. She leads our team of learning and development experts dedicated to creating powerful, engaging experiences that inspire and develop growth, delivering measurable impact for our customers. Deborah draws on a broad background in marketing, analytics, customer experience, and retail operations to guide our transformational solutions. She holds a Bachelor of Commerce and an MBA in International Business.
Elvira Llorens
CEO Octago
Elvira leads Octago Global, a strategic MSX client partnership with Stellantis, accelerating the growth and performance of Stellantis’ multi-brand automotive service network across Europe. The role also acts as a foundation for delivering value and innovation to all MSX clients. After joining the organization in 2003, Elvira rose to Operations Director of MSX Iberia before being appointed Global VP Customer Engagement. Elvira is an Industrial Engineer with an Executive MBA.
Chief Technology Officer
Steve Jones is a CIO/CTO and transformation leader with over 25 years’ experience driving digital, technology, and operational change across global and private equity-backed organizations. He specializes in translating strategy into measurable results through large-scale transformations, M&A integration, and AI-driven innovation, building high-performing teams and aligning technology to business outcomes.
Chief People Officer
Marco Autorino leads the global People and Sustainability Organization, with a strong focus on people transformation and innovation. The role includes driving strategic initiatives aligned with MSX’s Purpose and Vision, while fostering a high-performing and inclusive workplace. Marco brings more than 30 years of experience in human resources and learning and development across corporations and consulting, including senior roles at Procter & Gamble, Vodafone, Aliaxis, and Hay Group.
