Solutions that drive customer loyalty and operational excellence
Strengthen dealer networks, enhance customer experiences, and unlock aftermarket revenue across the entire vehicle lifecycle.
Engineered for global automotive manufacturers
Automotive manufacturers gain more than technology with MSX – you gain a strategic partner that understands the complexity of global operations. Our connected platform delivers improvements across every touchpoint of the customer and vehicle lifecycle.
Our Solutions
Integrated solutions for OEM excellence
MSX delivers a connected, data-driven approach to automotive operations that strengthens your competitive position and drives measurable growth.
Empower your dealer network with MSX Sales Performance solutions that combine AI-driven tools and field management expertise to drive growth and profitability across all distribution channels.
Transform your aftersales business with MSX Parts, Accessories and Service Performance solutions that optimize scheduled maintenance, repairs, and service capacity, driving sustainable growth beyond the initial sale.
Streamline recall processes with MSX Recall Management services that improve completion rates, enhance customer satisfaction, and meet regulatory expectations while respecting customers' time.
Maximize parts revenue through MSX Parts Wholesale program that delivers data-driven insights, strengthens dealer networks, and achieves proven ROI - including a 600% return through strategic collaboration.
Streamline warranty management with MSX ClaimsGenie. Our AI-powered automation scores 100% of claims, reduces manual processing by up to 32%, and cuts warranty costs while ensuring compliance.
Turn raw data into actionable intelligence with data integration and AI-driven analytics that optimize business operations, predict trends, and drive strategic decision-making across your entire network.
Real Impact.Tangible Savings.Trusted Outcomes.
MSX delivers proven results for automotive manufacturers worldwide, from reducing warranty costs to accelerating service performance and strengthening customer loyalty.
annual savings
Predictive maintenance prevents costly breakdowns and unplanned downtime.
more value generated
from warranty claims through AI-powered
prediction engines.
return on investment
delivered through Service Lead
Management programs.
Complete lifecycle solutions for automotive OEMs
Automotive manufacturers gain more than technology with MSX – you gain a strategic partner that understands the complexity of global operations. Our connected platform delivers improvements across every touchpoint of the customer and vehicle lifecycle.
Strengthen brand loyalty and satisfaction
Deliver exceptional ownership experiences through proactive service, transparent communication, and personalized engagement that differentiates your brand in a competitive market.
Optimize warranty and service costs
Gain precision-driven insights and automated workflows that reduce claims expenses, improve service quality, and protect profitability while maintaining customer trust.
Empower your dealer network
Provide dealers with the tools, data, and support they need to deliver consistent brand experiences, improve efficiency, and drive genuine parts and service revenue.
Maintain compliance and mitigate risk
Stay ahead of regulatory requirements with automated recall management, audit-ready documentation, and governance capabilities that minimize operational and reputational risk.
Drive smarter growth across your network
Ready to strengthen performance from strategy to showroom? See how MSX helps automotive OEMs deliver consistent, high-quality customer experiences at scale.
We’d love to hear from you
If you’d like to know more about MSX or how we can support your business, please fill out the form below.
Success and Insights
Explore insights and stories from automotive OEMs improving customer engagement, strengthening brand loyalty, and boosting overall performance with MSX.
