Parts, Accessories and Service Performance
Central billing that brings service, parts, and invoicing into one process
Manage fleet billing through one standardized workflow across the dealer network.
One billing route across the dealer network
MSX Central Billing helps fleet operators, automotive brands, and dealers bring service, parts, and invoicing into one connected model. It consolidates transactions, matches invoices to approved claims, and gives finance teams clearer visibility of service spend.
It creates a single route from service event to invoice. Parts and service transactions are captured across the network, checked against approved claims, and brought together in one clear billing file with supporting detail. This helps reduce manual effort, improve control, and make fleet costs easier to track.
Bring more structure to billing across your network
Bring more structure to billing across your network
Bring more structure to billing across your network
One invoice for multiple transactions
Bring parts and service activity together in a single invoice with supporting backup, instead of handling separate dealer documents one by one.
Invoice matching against approved claims
Each invoice is linked to pre-approved claim data before billing is issued, helping reduce mismatches and follow-up queries.
Billing cycles that fit your finance process
Set billing schedules around your reporting and payment requirements, so the process works with your internal controls.
A connected workflow from transaction to invoice
MSX Central Billing supports a joined-up workflow from dealer transaction capture through to invoice delivery and support. That gives fleet and finance teams a clearer, more controlled way to manage activity, with fewer gaps between service event and payment.
Centralized lead orchestration
Connect multiple lead sources into a single operational flow. Each lead enters the same structured journey, reducing fragmentation and ensuring no opportunity is missed.
Intelligent routing and segmentation
Customer data is used to assign the right message path, dealership contact, and follow-up sequence automatically, supporting more precise targeting and ensuring leads reach the right person at the right time.
Automated engagement and follow-up logic
Pre-built workflows trigger follow-ups based on customer actions or inaction, keeping momentum without manual intervention. Sales teams receive alerts when a lead engages, so they can step in at the optimal moment.
Full visibility and performance tracking
Monitor engagement, response rates, and conversion across campaigns and markets in one place. Use insights to refine targeting, adjust messaging, and improve lead quality over time.
Dealer network transaction capture
Service and parts transactions are collected across the authorized dealer network in a standard way, helping remove local variation from invoice handling.
Claim validation before invoice issue
Billed activity is checked against approved claims before invoicing, so finance teams receive documentation that is easier to review and process.
Invoice creation with readable backup
Invoices are issued in optical character recognition (OCR)-compatible PDF format, with clear summaries and detailed transaction support that work better for accounts payable teams.
Portal access and central support
Fleet operators and automotive brands can access records online and use a dedicated helpdesk for billing questions, document requests, and issue resolution.
Built to reduce billing friction
Less admin.
Better visibility.
Stronger control.
MSX Central Billing helps fleet operators create a more standardized billing model across markets, dealer networks, and service events. It supports day-to-day operational control while making billing easier to manage at scale.
Reduced administration across the
network
A standardized model reduces the need to manage multiple dealer processes, invoice formats, and local workarounds. It also gives fleet operators a framework that can scale more easily across regions and dealer networks.
Clearer visibility and stronger document control
Consolidated billing data, electronic records, and structured invoice backup help teams track costs, review activity, support reporting, and meet finance governance requirements with more confidence.
Faster resolution of billing queries
A central helpdesk gives fleet teams a direct route for support, making it easier to resolve issues without going back through multiple dealer contacts.
More consistent pricing and process management
Standardized parts and labor rates agreed with the NSC help create a more uniform approach across the network, with clearer controls for fleet and finance teams.
Less admin. Better visibility. Stronger control.
MSX Central Billing helps fleet operators create a more standardized billing model across markets, dealer networks, and service events. It supports day-to-day operational control while making billing easier to manage at scale.
Reduced administration across the network
A standardized model reduces the need to manage multiple dealer processes, invoice formats, and local workarounds. It also gives fleet operators a framework that can scale more easily across regions and dealer networks.
Clearer visibility and stronger document control
Consolidated billing data, electronic records, and structured invoice backup help teams track costs, review activity, support reporting, and meet finance governance requirements with more confidence.
Faster resolution of billing queries
A central helpdesk gives fleet teams a direct route for support, making it easier to resolve issues without going back through multiple dealer contacts.
More consistent pricing and process management
Standardized parts and labor rates agreed with the NSC help create a more uniform approach across the network, with clearer controls for fleet and finance teams.
Build a billing model that works across your network
MSX Central Billing helps fleet operators and automotive brands move away from fragmented invoicing and towards a more joined-up approach. With one workflow for transactions, claims, invoices, and support, teams can manage fleet billing with better control and clearer visibility.
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If you’d like to know more about MSX or how we can support your business, please fill out the form below.
Success and Insight
Explore how MSX supports fleet operators and automotive brands with centralized billing, connected dealer processes, and clearer oversight of fleet service activity.
