MSX Sales Solutions for automotive dealerships
We expect an increase in footfall at the dealerships this tax season with the incentives that are released. MSX is equipped to prepare your network with strategic training, coaching, and quick installation of lead management solutions to make the most of this opportunity.
MSX Global Training Experience
MSX has the capabilities to deliver a range of products that can enhance, replace or evolve your current digital learning offering.
30+
Full Training BPOs
Core training – developed with or based on OEM defined curriculums
2,000+
Dealer Principals engaged
Dealer Principal Performance Groups
150+
Product launches supported
Product Training
(launch and lifecycle)
500k+
500.000 training days delivered 2018
> 100,000 EFT training days utilised globally
12,000+ programs developed annually across all mediums.
5,000+
Dealership
Managers trained
Leadership Training
Accelerate conversions and customer engagement at your dealerships
MSX understands that salesman at the dealerships want immediate and effective solutions which they can easily apply. Our approach is to make them experience real-world scenarios so that their skill levels can be improved. These training sessions are derived from the day-to-day activities of these frontliners.
Product Training
Sales Training
Processes Training
Soft Skills Training
LOOP - Leads Management
Prepare your dealership manpower with gamified tools
Workshops
Activities and competition among groups
Role-play activities
Comparison with the competitors
Ride & Drive sessions
Augmented Reality, iPads, Keypad questionnaires
Lead Management with LOOP
With the tax incentive season, you do not want to lose valuable leads, especially walk-ins. Robust enquiry management is key to business success in the automotive world. The MSX Lead Operation Optimisation Program (LOOP) is an in-dealership consultancy designed to stress test the most rigorous in-dealership sales and aftersales processes to ensure every enquiry at the dealership level is seen through to a conclusion.
How does LOOP work?
LOOP comprises a series of visits by experienced MSX consultants to participating dealers and includes an initial meeting with the Dealer Principal and departmental managers and interviews with key staff members, observations and reports prepared and shared with the DP and OEM Field Representatives which will include any action items to be addressed prior to the next meeting.
The fast tracked setup can be as follows : 5 to 8 days in-dealership coaching within the month, and a phone call every 2 weeks to each dealership between visits to provide additional support. This program is applicable to both sales and aftersales operations
Domain areas covered in LOOP implementation
