Skip to content

Europe Announcement MSX

MSX appoints Emiliano Nebbioso as the new Vice President of MSX Business Solutions in Europe, and Alessandro Moroni becomes the new Head of MSX Business in Italy as Operations Director

January 8th, 2021

Friday, January 8th, 2021 – We are delighted to announce the promotion of Emiliano Nebbioso as the new Vice President of MSX Business Solutions in Europe, and Alessandro Moroni as the new Operations Director for Italy, effective immediately.

Moving forward, Emiliano will lead the new Business Solutions Team in Europe. Emiliano will drive the consultative sales process of MSX’s technology-enabled business process outsourcing (BPO) solutions, focusing on delivering efficient and effective business solutions to MSX customers across the region.

Reflecting on Emiliano’s appointment, Felix Serrano, Regional Vice President, Europe, said: “Under Emiliano’s leadership, MSX Italy, working closely with customers, successfully developed and deployed several technology-enabled BPO solutions that deliver key business processes in effective and efficient ways. These achievements are among those that have transformed our customers’ operations and are a true indication of the great work we can expect from Emiliano as he leads the Business Solutions team in Europe.”

Alessandro will replace Emiliano as the head of MSX business in Italy, in the role of Operations Director. He has over 15 years’ managerial experience at MSX in roles that include key account management of leading automotive brands and, most recently, three years as the Finance Director for Europe. His operations and finance expertise will be a driving force for MSX operations in Italy.

“We are very excited to have Alessandro as the new Head of MSX business in Italy. Alessandro brings a wealth of experience from an operational, business development and financial management perspective in Italy and Europe. We have all the confidence that Alessandro’s leadership skills and experience will build on the current success of MSX business in Italy and drive it to the next level,” said Felix Serrano.

About MSX International

MSX is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise, combined with advanced data analytics and custom software solutions, improve the performance of automotive dealership networks by increasing revenue, reducing costs and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

Release contact

Ioanna Dimopoulou
Head of Marketing, PR and Communication

+49 162 1041928


* indicates required
Email Format

Recent articles