For more than 25 years, we’ve supported leading automotive brands around the world in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights.
We help our clients generate more value for their customers, increase their potential, and innovate and optimize their operations.
At MSX, we are driven by our vision to enhance every journey in the world of mobility. We harness our industry expertise, the creativity of our global teams and the power of technology to craft tailored and innovative solutions that enable our clients to improve performance, drive success and build long-term value.
The mobility industry is on a transformation journey. We are here to make this journey a success.
Explore more about us
MSX teams connect daily from locations across more than 60 countries. Our full-service approach and a single focus on the automotive industry ensure we’re the perfect match for leading OEMs and mobility partners.
Countries
Offices
Team members
Years of history
Customers worldwide
Explore more about us
MSX teams connect daily from locations across more than 60 countries. Our full-service approach and a single focus on the automotive industry ensure we’re the perfect match for leading OEMs and mobility partners.
Countries
Offices
Team members
Years of history
Customers worldwide
Guided by our Purpose
We exist to empower Movers and Makers
to thrive in our ever-changing world.
Our Purpose defines our existence as a company and describes our reason for being. We give mobility providers and transport innovators (movers) and vehicle manufacturers (makers) the power to create better customer experiences. Our solutions empower them to adapt to change and to thrive, to grow and prosper, and to prepare for what’s to come.
Driven by experience
Solutions & Services
Solutions & Services
Customer Experience (CX)
Optimize the customer lifecycle, build seamless experiences, improve sales performance and boost loyalty.
Repair Optimization
Create quality technical publications, automate and streamline warranty control and enhance technical support.
Insights
Help your business adapt to change, create opportunities and make informed decisions with analytics and reporting.