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MSX International

Unlock automotive industry trends with expert insights

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Automotive leasing companies face challenges in delivering seamless, efficient services. Addressing these is crucial for competitiveness and customer satisfaction.

MSX ARTICLE

Revolutionizing automotive leasing: Blending CX, tradition, and innovation

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A major multinational automotive brand overcame EV adoption barriers across Europe and improved dealer confidence in selling EVs by 16.5%.

LATEST CASE STUDY

Boosting EV sales confidence: MSX EV Dealer coaching sparks capability growth

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Optimize workflows while delivering precise tracking and risk management with MSX Recall Management.

MSX SOLUTION

MSX Recall Management: Revolutionizing the vehicle recall experience

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Smart's CEO, Dirk Adelmann, shares his experience of the new retail models driving today’s automotive industry, and we discuss the factors that affect brands’ choices of distribution models.

MSX VIDEOCAST

Episode 2: The factors influencing brands’ decisions on the distribution models

Discover cutting-edge solutions for dealer performance, repair optimization, and consumer engagement

Warranty and Repair Efficiency

Offering our clients the tools and resources to be more efficient and take control of remote and onsite warranty and repair processes.
Learn more

Diagnostic and Repair Enhancement

Helping our clients to deliver more efficient and effective services through access to technical support and innovative repair processes.
Learn more

Technical Information

Enabling our clients to deliver clear, accurate and timely technical documentation and media to consumers and technicians.
Learn more

Parts, Accessories and Service Performance

Increasing customer satisfaction and revenue for our clients’ aftersales businesses.
Learn more

Learning Solutions

Helping brands elevate competencies that increase and sustain employee performance.
Learn more

Distribution and Sales Performance

Helping our clients to strengthen customer loyalty and achieve sustainable business growth by enhancing retail models.
Learn more

Consumer Engagement

Offering our clients tailored strategies that deliver exceptional customer experiences and boost sales.
Learn more

Actionable Insights

Helping clients to use data and analytics to increase efficiency and profitability.
Learn more

Discover cutting-edge solutions for dealer performance, repair optimization, and consumer engagement

Warranty and Repair Efficiency

Offering our clients the tools and resources to be more efficient and take control of remote and onsite warranty and repair processes.
Learn more

Diagnostic and Repair Enhancement

Helping our clients to deliver more efficient and effective services through access to technical support and innovative repair processes.
Learn more

Technical Information

Enabling our clients to deliver clear, accurate and timely technical documentation and media to consumers and technicians.
Learn more

Parts, Accessories and Service Performance

Increasing customer satisfaction and revenue for our clients’ aftersales businesses.
Learn more

Learning Solutions

Helping brands elevate competencies that increase and sustain employee performance.
Learn more

Distribution and Sales Performance

Helping our clients to strengthen customer loyalty and achieve sustainable business growth by enhancing retail models.
Learn more

Consumer Engagement

Offering our clients tailored strategies that deliver exceptional customer experiences and boost sales.
Learn more

Actionable Insights

Helping clients to use data and analytics to increase efficiency and profitability.
Learn more

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