Close the technology gap with cost effective solutions

MSXI Connect IT is the cornerstone of our quality-driven and cost-effective solutions for technical helpdesk support, warranty pre-approval support, technical field support and technical training.  It provides you with a central database that increases in value with every new data entry. Immediate access to standardized case data ensures the identification of diagnostic steps and repair strategies for fast response times and improved first-time-fix-rates. Extensive reporting and analysis give OEMs and NSCs additional value as well as the statistics they need to detect technical or process weaknesses in their business. MSXI Connect IT is a flexible and robust tool that can be deployed locally, regionally or globally.

Get in touch with us today and find out how our Technical Solutions and Connect IT can pave the way to a profitable future.

News.

DETROIT, Oct 4, 2018 – MSX International (MSXI), a leading global business process outsourcing company, announced today it has acquired U.K.-based...

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DETROIT, May 25, 2018 -- MSX International (MSXI), a leading global business process outsourcing company, today announced it has appointed Patrick...

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Replaces legacy communications systems with RingCentral’s cloud communications solutions and reduces implementation of new contact centers from months...

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