
Latest articles from our experts

The application of causal modelling in automotive retail
By Felipe Cruz, Global Solutions Leader, MSX
MSX helps navigate industry complexities by manually formulating causal relationships, allowing for deeper insights and more informed decisions, positioning dealers to invest further specific areas.

Revolutionizing data integration with Contour
By Cory Allen, Global Delivery Leader, Actionable Insights
Contour utilizes real-time data for comprehensive analysis, empowering businesses with actionable intelligence for strategic decision-making, helping them gain a competitive edge and achieve sustained success.

Driving transformation: Navigating warranty challenges and unlocking opportunities
As significant challenges are redefining vehicle warranty management, new opportunities to innovate and simplify processes are delivering more value to clients by improving efficiency, reducing costs, and enhancing overall satisfaction.
MSX LIVE
Inside Polestar: Redefining the rules of engagement
In this episode of MSX LIVE, Nicquelle Denney, Director of Digital Operations at Polestar North America, sits down with Jayesh Jagasia, MSX Global Solutions Director, to explore how Polestar is reshaping the electric vehicle retail landscape.
Discover how Polestar is redefining lead generation and customer engagement, Explore the power of a centralized CRM ecosystem, and how using AI for hyper-personalized outreach creates scalable, seamless customer journeys.
Whether you’re in automotive, digital strategy, or customer experience, this episode is packed with insights you won’t want to miss.
Our latest customer success stories
Thought Leadership Interview Series
Transforming retail: The automotive and mobility evolution
Ep. 1: The current state of automotive retail
In our latest video, smart CEO Dirk Adelmann joins MSX’s Jayesh Jagasia and Andrea Sorrenti to discuss the retail models driving today’s automotive industry, and the ways in which consumers are influencing the sales channels and experiences brands offer..