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M:DART

#M:DART

Driving next-generation business transformation

The process of buying a vehicle has changed. Consumer behaviors are dictating a brand-new way of thinking, and meeting customer needs and expectations is more challenging for manufacturers.

Traditional business models no longer fit and OEMs must adapt quickly to avoid being left behind. The demand for a digitalized experience is more prevalent than ever.

M:DART, MSX’s digital strategy, represents the way we are embracing the exciting changes in this evolving landscape of technology and innovation, and placing them at the heart of your business.

Réagir à l’évolution rapide de
l’environnement numérique #MSXDIGITAL

Les innovations numériques se succèdent à un rythme de plus en plus rapide, elles s’imposent aux modèles commerciaux et processus en place en apportant des opportunités de nouveaux services, de nouvelles sources de revenus.
Parmi les constructeurs automobiles, les gagnants auront su identifier les nouveaux potentiels, développer de nouveaux modèles commerciaux et repenser leurs principaux processus d’affaires.

 En intégrant chaque jour à leurs opérations le meilleur des technologies numériques.
Intelligence artificielle, apprentissage automatique, big data, analyse, services cloud et automatisation sont les piliers des nouveaux modèles d’affaires et de la refonte des processus, la base pour atteindre l’efficience opérationnelle, réduire les coûts et développer le chiffre d’affaires dans l’automobile aujourd’hui.

M:DART:Des processus OEM numérisés
soutenus par les Solutions MSX numérisées

Transition numérique de la vente d’automobiles :

Discover how we revolutionize key OEM processes

Processus clés des OEM numérisés

Gestion intelligente des données. À chaque point de contact, dans chaque interaction avec le client

Des solutions évolutives dans un environnement connecté

Les technologies du numérique mises en place : intelligence artificielle, apprentissage automatique, automatisation des processus, etc.

MSX Digital Talks

Technology is connecting multiple aspects of most businesses, and the automotive aftermarket is no exception. Consumer behaviors are dictating a brand-new way of thinking, and manufacturers must adapt quickly if they don’t want to be left behind. M:DART news provides insight into ways MSX is supporting this digital transformation.

Hear from some of our industry experts on where the automotive industry is headed, and what MSX are doing to support it.

Digital binary code concept.

M:DART- the strategy behind automotive digitalization

Digitalization is placing pressure on automotive dealerships to transform their own retail models and adjust quickly to industry changes. Click here to learn how M:DART – MSX’s automotive retail transformation strategy – gives manufacturers the tools to help dealer networks redefine their roles and meet future customers’ needs.

Marketing department and analytics team are discussing campaign results

M:SCALE – MSX’s application development framework

With manufacturers looking to digitalize operations, it has become increasingly important to get the most out of their web applications by integrating them with crucial business data. Click here to learn how MSX’s dynamic application development framework can merge OEM business applications and data to form secure solutions that deliver real business intelligence.

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M:WISE – The road to a
digital warranty
solution

MSX’s automotive industry research confirmed the need for digitalized automotive warranty processes and inspired its development of a next-generation warranty management solution. Read on to see how claim automation has helped MSX customers triple their productivity levels and save millions in costs.

business woman using mobile payments online shopping and icon customer network connection on virtual screen, m-banking and omni channel

Changing the rules: Driving warranty transformation

Many traditional models for managing warranty rely on legacy IT systems and manual, outdated processes. But warranty’s future includes dynamic technologies that increase automation and give manufacturers greater financial control and confidence. Read on for more on how tomorrow’s OEMs will handle warranty.