Driving business
transformation
in the automotive
industry

We use our global expertise and digital technologies to design and develop business solutions that drive our customers’ success stories.

Transform warranty
management and
technical services

MSX brings you warranty management and technical support that’s faster, smarter and more efficient. We combine leading digital technologies with unrivalled expertise to help you accurately diagnose warranty and technical issues and cut costs.

Warranty and Technical

Streamline parts
and service
operations

MSX combines expertise and digital solutions to help you increase your parts sales and service and maintenance revenue, helping you reach more customers, increase profits and strengthen your business.

Parts and Service

Focus on today’s
customer needs

E-commerce experiences have fundamentally changed customers’ buying behaviors. With its Customer Engagement Services, MSX has redesigned the customer experience, offering digitally supported processes to help dealers cope with both on and offline customer journeys and satisfy expectations. These integrated systems bring unrivalled quality and enhancements to MSX’s outsourced business process solutions.

Customer Engagement

Drive the dealerships
of tomorrow

MSX channel management solutions reflect today’s buying journeys and improve the way dealer employees engage with customers. Our innovative services and solutions also help you manage financial and sales processes across dealer networks.

Channel Management

Revolutionize your
fleet operations

MSX fleet services consolidate and streamline your fleet activities. Supported by web-based digital tools that integrate with your existing systems, we can bring all your fleet processes together into manageable, cost-effective end-to-end solutions.

Fleet

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New reality solutions

Explore our new reality driven solutions
designed as a direct response to industry
demand brought on by the challenges
faced in 2020.

Featured:

MSX | INSIGHTS – Don’t miss our latest Podcast

MSX VP on COVID trends and industry transformation

New Reality solutions to help automotive businesses thrive

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MSX Careers

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MSX Leadership Team

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MSX Newsroom

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Explore our tech-enabled business solutions

All designed to help auto makers drive performance and innovation

Warranty and Technical

MSX brings you warranty management and technical support that's faster, smarter and more efficient.

More info here

Parts and Service

MSX combines expertise and digital solutions to help you increase your parts sales and service and maintenance revenue.

More info here

Channel Management

MSX Channel Management solutions help you manage financial and sales processes across your dealer network.

More info here

Fleet and Mobility

MSX Fleet services consolidate and streamline your fleet activities into manageable, cost-effective end-to-end processes.

More info here

Customer Engagement

MSX Customer Engagement services respond to changes in retail trends and customer behavior by providing software and intelligence to manage and improve the customer experience.

More info here